Nirmexa CleanCare - Privacy Policy

Privacy Policy

Nirmexa CleanCare values your privacy. In this Privacy Policy (“Policy”), we describe the information that we collect about you when you visit our website and use our services, and how we use, protect, and disclose that information.

If you have any questions or concerns regarding this Privacy Policy, please contact us at nirmexacleancare@gmail.com. This Policy is incorporated into and subject to the Nirmexa CleanCare Terms of Use. By accessing or using our website and/or services, you agree to the terms of this Privacy Policy.

1. Collection of Personal Information

“Personal Information” refers to information that can be used to identify or contact you, either alone or in combination with other data. This may include, but is not limited to, your name, address, email address, phone number, and postal code.

Consumers

When you visit our website, register, submit an enquiry, or use our services, we may collect personal information such as:

  • Name

  • Mobile number

  • Email address

  • Service address / postal code

  • Any other information you voluntarily provide through forms, enquiries, feedback, or service requests

You may also choose to provide additional details such as preferences or feedback related to our cleaning services. Any information you submit through contact forms, reviews, or customer support interactions may be stored for service and communication purposes.

2. Collection of Information from Social Networking Sites

You may choose to interact with Nirmexa CleanCare through social networking platforms such as Facebook or other social media channels.

If you connect with us via a social media account, we may receive basic profile information that you have chosen to make public, such as your name, profile picture, and contact details. The information we receive depends on your privacy settings on those platforms.

Please note that social networking sites control how your data is collected and shared. We recommend reviewing their respective privacy policies, as Nirmexa CleanCare does not control how third-party platforms use or disclose your information.

3. How Personal Information Is Used

We collect and use personal information to operate our business efficiently and to provide you with high-quality services. Your information may be used for the following purposes:

  • To provide and manage our cleaning services, including booking, scheduling, and service fulfillment

  • To contact you regarding enquiries, service confirmations, updates, or support requests

  • To improve our website, services, and customer experience

  • For internal record-keeping and administrative purposes

  • To send service-related communications, offers, or promotional information (only if permitted by you)

  • To comply with legal, regulatory, or contractual obligations

We do not sell, rent, or trade your personal information to third parties.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

5. Sharing of Information

Your personal information may be shared only:

  • With trusted service partners strictly for service delivery

  • When required by law or legal process

  • To protect the rights, property, or safety of Nirmexa CleanCare, our customers, or others

All such sharing is done with appropriate confidentiality safeguards.

6. Changes to This Privacy Policy

Nirmexa CleanCare may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website or services constitutes acceptance of the updated policy.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

📧 Email: nirmexacleancare@gmail.com